Please note that you must get three matching symbols on your Scratcher to win a prize. If you only matched one or two symbols, the prize will not be valid.

If you feel you didn't receive the correct prize, please tap the Contact Us button and provide the following details:
  • The amount you believe you won.
  • A screenshot of the win (if possible).
  • The date/time you won (and your time zone).
  • Describe your device (e.g. make and model of your phone or tablet).
  • Your Rewardify ID, which can be found in Settings >> Legal Stuff
  • Your full name and the email associated with your Facebook account, if you have used this account to authenticate your game and save your progress.
These details will help us to fully investigate this matter and work to set things right.